Percaya atau tidak, menjelang tahun 2015, Facebook akan menjadi tepu dengan kehadiran robot dan profil palsu — 1/10 rakan anda ialah bukan manusia sebenar. Kenyataan “Gartner’s Top Predictions for IT Organizations and Users, 2011 and Beyond: IT’s Growing Transparency†menjelaskan:
By 2015, efforts to systematize and automate social engagement will result in the rise of social bots — automated software agents that can handle, to varying degrees, interaction with communities of users in a manner personalized to each individual.
